Privacy Policy

Data Controller

STORE INVENT & PARTNERS, s.r.o.
Company ID (IČO): 08734747
Průmyslová 566/5, 108 00 Prague 10, Czech Republic
Email: obchod@storeinvent.eu

What Data We Collect

Contact Form

When you submit the contact form, we process the following data:

Full name
Email address
Phone number
Company name
Message text

Cookies

We use analytical cookies (Google Analytics) only with your explicit consent.

Automatically Collected Data

To ensure the operation of the website, we automatically process your IP address and browser type.

Purpose of Processing

Handling inquiries and communicating with customers
Website traffic analysis (only with consent)
Improving our services

Legal Basis for Processing

Consent - cookies and analytics
Legitimate interest - website security and operation
Performance of a contract - processing contact form data

Data Retention Period

Contact form data: for the duration of handling the inquiry, up to a maximum of 3 years
Cookies: depending on settings - session cookies or up to 2 years

Your Rights Under GDPR

As a data subject, you have the right to:

Access your personal data
Rectification of inaccurate data
Erasure of personal data
Restriction of processing
Data portability
Lodge a complaint with the Czech Data Protection Authority - ÚOOÚ (www.uoou.cz)

Cookies

Essential Cookies

For website functionality, we store your cookie consent preference in localStorage (cookie-consent).

Analytical Cookies

Google Analytics - activated only after you give consent.

Withdrawing Consent

You can withdraw your cookie consent at any time by deleting cookies in your browser.

AI Chat Assistant

Our website features an AI chat assistant. Conversation content (your questions and the assistant's replies) is processed to handle your inquiry and to improve our services. Conversations are anonymous - they are not linked to your identity and we do not store IP addresses. Conversation records are kept for a maximum of 12 months and then deleted automatically. If you use the assistant to prefill the inquiry form, a transcript of the conversation may be attached to your inquiry. Please do not enter sensitive personal data into the chat.

Data Sharing with Third Parties

Google LLC (Google Analytics) - based on your consent
SendGrid / Twilio - for sending emails from the contact form
OpenAI - processing of AI chat assistant messages
Microsoft Azure - website hosting and conversation log storage (West Europe region)

Contact

To exercise your rights or for questions regarding personal data processing, please contact us at: obchod@storeinvent.eu